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FAQs

WHY ARE THERE BLACK BARS ON THE SIDES OF SOME OF THE IMAGES?  That is a quirk of the website design: the vertical pieces look disproportionately large without black on the edges. (We hope it didn't distract you too much!)

HOW SOON WILL MY ARTWORK SHIP? It depends. Sometimes as soon as the next day, sometimes it may take us a few days to get your piece ready. We are big on communication with our customers, so we'll let you know the expected shipping date, as well as give you any updates. Custom framing jobs are usually ready within two weeks. If you have a special occasion you need something by, please let us know, we can usually accommodate.

SPEAKING OF SPECIAL OCCASIONS, DO YOU GIFT WRAP? Yes! We offer complimentary gift wrap year-round. We also enclose information about the artist and the gallery. Jewelry comes in a gift box.

WHAT METHOD DO YOU SHIP? We use UPS ground for shipping in the continental US. We fully insure everything. For international shipping, sending unframed artwork flat or in a sturdy tube seems to be the safest and most economical method - please contact us if you are an international customer.

CAN I COMBINE SHIPPING? Yes! Please contact us if you are ordering more than one thing - we will give you a much better deal than a full shipping cost on each. (The exception is Scott Tindall's sculptures. But contact us anyway, we'll see what we can do!)

I WANT MY PIECE FRAMED, BUT QUITE TRUTHFULLY, I DON'T LOVE THE FRAMING SAMPLE (OR MAYBE THERE IS NO FRAMING SAMPLE)...  We've tried to provide an example of how we often frame a certain artist's work - something that suits the piece well - but there are countless ways to custom frame everything! We often work with customers to choose framing that suits the style of the artwork as well as the client's style. It's a process that usually includes an email or phone call, and pictures sent over email or text message.

HOW WILL MY SCOTT TINDALL SCULPTURE LOOK IN 5 OR 10 YEARS?
It will still look excellent! Below is a picture of a sculpture that has been continuously outdoors (even during our loooooong Maine winters!) for six+ years...

Tindall Outdoors

WHAT IS A GICLEE? Giclee is French word meaning "a spraying of ink". The process is a relatively new method of reproducing original oil or acrylic paintings, watercolors, graphite drawings, etc. The giclee process has the highest apparent resolution available, meaning it creates a lovely, vivid print. And the full color spectrum captures nearly every nuance of the original medium. They are also supposed to be more resistant to fading.

WHAT IS AN ETCHING? An etching is an original graphic, as opposed to a reproduction. The process involves coating a copper plate with acid-resistant material. The image is cut into the ground material exposing the metal. The plate is immersed in acid which bites the line into the plate. The plate is then cleaned, inked, and printed, all by hand. These final three steps must be done for each print. A HAND-COLORED ETCHING takes this process one step further with the addition of watercolor paints applied by hand to each picture.

WHERE CAN I FIND MORE INFORMATION ON CAMDEN? Try the Camden Downtown Business Group's website or the Penobscot Bay Chamber of Commerce.

WHERE ARE YOU LOCATED? We are at 1 Public Landing in Camden, Maine 04843. The public landing is in the center of town overlooking the inner harbor, and, conveniently, a large parking lot, public restrooms, and several great restaurants!